Service Disclaimer.
RE-KEY SERVICES
The contract holder may be required to pay a service call fee per their home warranty contract. If so, this will be paid before a technician can be dispatched to the service location. All additional services will be paid at the time of service.
Rekey Special includes a locksmith trip charge to the service location, during which we’ll rekey up to 6 keyholes (including standard* deadbolts & doorknobs less than 30 years old) and provide four copies of the new keys.
Free smoke alarm checks can be requested before the appointment. If a residence contains more than six keyholes, the customer will specify which six keyholes we are to rekey. Additional keyholes can be rekeyed at an additional $18.50/ extra keyhole.
If a request to rekey all locks into one key is made, be aware that this can only be done if the existing hardware is compatible with each other.
At Mr. Rekey locksmith, we define a standard residential lock as a Schlage and Kwikset lock. Any other brand outside of Kwikset and Schlage, we cannot guarantee to rekey it. The Rekey Special does not cover the following locks: Gate locks, profile cylinders, high security(i.e., Corbin Russwin), panic devices, commercial locks, “national” locks, Multi-point looking system, Schlage Secure Key locks. Additionally, the Rekey Special does not cover damaged locks, missing keys, locks missing the original key, improperly installed locksets.
All additional services must be requested while the technician is on-site. Any additional services requested after will require an additional trip charge fee.
24 hr cancellation fees
A minimum of 24 hr notice is needed to cancel a job without being charged a cancellation fee (25$).
Free smoke detector checks policy.
Third-party property managers qualify for free smoke checks(using real smoke), only when: Rekey America/Mr. Rekey Locksmith is the EXCLUSIVE vendor in charge of the regular maintenance of the smoke detectors, this includes: replacing smoke alarms older than 10 years old and replacing batteries during each tenant turnover.
When a third-party property manager has their team providing the maintenance on smoke alarms, unfortunately, we must charge for our technician’s time.
The charges are as follows:
The rekey special provides you with a locksmith service call to the property during which we’ll rekey up to 6 keyholes (deadbolts & doorknobs only), make 4 copies of your new keys at the time of service.
When rekeying a lock, a locksmith is changing the combination of each cylinder inside of the lock. Some locks have two cylinders, like in the case of a double-sided cylinder, as shown above. There is one cylinder per keyhole.
The rekey special comes with up six keyholes, not six locks.
*If your home has more than six keyholes, every additional keyhole is an extra charge.