RECOMMENDED PRODUCTS for NEW HOMEOWNERS 🏠
You buy them, and we installed them during our Rekey Visit!

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Installation Pricing.

✅Fire Extinguisher installation: $18.11 plus tax.

✅Carbon Monoxide Detector installation: $18.11 plus tax each.

✅Garage Door Entry Keypad installation + programming: $41.25 plus tax each.

✅Garage Door Remote programming: $24.30 plus tax each.

 

First American HOME WARRANTY

Let's get some information about the Property 🏠

We don't mean to pry, but in most cases, the house's age and condition parallels the condition of the exterior door locks.
Exterior doors protect us from the world outside our homes, while interior doors give us space from the people inside.
Keypad Code Change has a cost of $23 plus tax, and is not included in the Rekey Special.

Let's get some information about who will receive us during our visit. 🧑‍🔧👩‍🔧

Please select the following time frames: [8AM-Noon] [Noon-5pm] **Must be Monday-Friday ONLY**
Please select the following time frames: [8AM-Noon] [Noon-5pm] **Must be Monday-Friday ONLY**
Please select the following time frames: [8AM-Noon] [Noon-5pm] **Must be Monday-Friday ONLY**
Trade Call Fee Payment is required at this time to dispatch a technician. All other additional services will be collected on-site.
$ 0.00
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Disclaimers

You or your representative must be at the property once the technician arrives. Our team will provide a grace period of 15 minutes. Failure to Show will result in paying a Return Visit Trip Fee, and you will NOT be refunded for your Trade Call Fee Payment. Whether you attend your appointment, we must pay our technician for his time.
Every mechanical device needs regular maintenance to ensure it continues to work correctly. Door locks are no exception.
It's common to believe a door lock will always work. Even hardware store-quality locks can operate for decades, depending on the amount of usage. Lock maintenance is not usually on the occupant's regular maintenance "to-do" lists. Most residential locksmiths agree the average lock's lifespan is about seven (7) years. As with all mechanical items, dirt and grime will enter the door lock; without proper maintenance, the lock will become extremely hard to operate and eventually break.
During our service appointment, the technician will inspect and document the condition of the locks. Locks that are "working" but have defects, such as being worn-out, rusted, tarnished, corroded, and difficult to operate, are recommended to be replaced. Mr. Rekey Locksmith, a Rekey America Company, does NOT warranty locks that have exceeded their lifespan or were recommended to be replaced. Subsequent visits will be subject to a Trip Fee of $75 plus tax, when applicable by State, at minimum.
TERMS AND CONDITIONS

REKEY SPECIAL
Trip charge, four key copies, and up to 6 Keyholes for standard door knobs and deadbolts.
Additional Keyholes can be rekeyed at an additional fee/keyhole.

CYLINDERS ARE NOT INCLUDED IN THE REKEY SPECIAL DISCLAIMER
The Rekey Special does not include Mortise, RIM, Profile cylinders, Patio doors, and overhead cylinders. They can be rekeyed at an additional fee.

LOCKS THAT ARE WORN OUT OR HAVE EXCEEDED THEIR LIFESPAN DISCLAIMER
Every mechanical device needs regular maintenance to ensure it continues to work correctly. Door locks are no exception.
It's common to believe a door lock will always work. Even hardware store-quality locks can operate for decades, depending on the amount of usage. Lock maintenance is not usually on the occupant's regular maintenance "to-do" lists. Most residential locksmiths agree the average lock's lifespan is about seven (7) years. As with all mechanical items, dirt and grime will enter the door lock; without proper maintenance, the lock will become extremely hard to operate and eventually break.
During our service appointment, the technician will inspect and document the condition of the locks. Locks that are "working" but have defects, such as being worn-out, rusted, tarnished, corroded, and difficult to operate, are recommended to be replaced. Mr. Rekey Locksmith, a Rekey America Company, does NOT warranty locks that have exceeded their lifespan or were recommended to be replaced. Subsequent visits will be subject to a Trip Fee of $75 plus tax, when applicable by State, at minimum.

WARRANTY DISCLAIMER
All hardware, labor, and work completed by our Company is guaranteed for 30 days from the completion date except when the locksmith recommends parts to be replaced (repairs and installs), malfunctions due to abuse, vandalism, and other circumstances beyond company control.
Mr. Rekey/ Rekey America must service all warranty requests.
Recalls or Returned services beyond the 30-day warranty will be subject to a Trip Fee of $75 plus tax, when applicable by State, at minimum.
Our 30-day warranty does not apply if the customer, after the end of the service, has modified or manipulated the product or result provided with the help of a third party.
No warranty is provided on parts, hardware, or labor that is affected due to weather conditions, and subsequent visits will be subject to a Trip Fee of $75 plus tax, when applicable by State, at minimum.
No warranty is provided on parts, hardware, or products purchased from external sources other than Mr. Rekey Locksmith, a Rekey America Company.
No warranty is provided on commercial services.

STRIKE PLATE ADJUSTMENTS DISCLAIMER
Strike plate adjustments are part of the property's ongoing maintenance due to weather and foundation problems.
We do NOT warranty strike plate adjustment maintenance at Mr. Rekey Locksmith, a Rekey America Company.
If you encounter issues with the strike plates after our service, we can come back and adjust them, but this service is subject to a trip fee and a strike plate adjustment fee per door.

REPLACED HARDWARE DISCLAIMER
The customer is responsible for requesting to keep old hardware. Our policy is to ALWAYS discard the old hardware for safety purposes unless the customer requests to have us leave it at the service location. Once the tech leaves the job site, there will be NO refunds or trip-backs to return old hardware.

THIRD-PARTY APPROVALS
We do NOT offer refunds for any service we have rendered that was authorized by third parties.

REFUND/ COMPENSATION DISCLAIMER
We do NOT offer refunds for any service we have rendered. We do NOT provide compensation for any service rendered by a third party.

ESTIMATES DISCLAIMER
We do not charge for the estimates, but we do charge for the trip fee.
Our technicians will provide on-site service pricing after assessing the job's difficulty. A service trip fee applies if the customer decides not to contract the service after receiving the quotation from our on-site technician.

PET DISCLAIMER
During the service visit, we will be going in and out of the house, which can provide tempting escape routes for your indoor pets. Mr. Rekey Locksmith, a Rekey America Company, will accept NO responsibility should a pet escape during a service visit. Please know that our technician will only perform work once your pet is secure, for both the safety of our technician and that of your pet.

CUSTOMER MUST KEEP DOORS FREE FROM OBSTRUCTION DISCLAIMER
It is the client's, tenant's, or representative's responsibility to keep the doors free from obstructions, such as furniture and moving boxes.
Mr. Rekey Locksmith, a Rekey America Company, will accept NO responsibility should damage to personal belongings occur while our technician performs the locksmith services requested. To avoid liability, our tech is NOT PERMITTED to assist in clearing obstructions.

CUSTOMER PROVIDED HARDWARE DISCLAIMER
Mr. Rekey Locksmith, a Rekey America Company, does not warranty the hardware the customer provides.
It is the customer's responsibility to inspect their hardware before our arrival.
Our technician will inform you if there are defects with the hardware during installation.
If the hardware isn't working, and a return visit is warranted, the customer must pay for a returned trip.

UNABLE TO OBTAIN APPROVAL FOR WORK NEEDED OR REQUESTED DISCLAIMER
Each client's appointment is very important to us. We take great care to ensure scheduling is handled efficiently. Our technicians have a full schedule each day, and there is not much time between jobs to wait for approvals.
Our team will call and text to obtain approvals for work orders requested from
Third parties. After 15-30 minutes of waiting, our tech has to move on to the next job. We highly suggest providing us with an adequate pre-approved maintenance limit to avoid getting charged a returned trip fee and delaying work orders.

RETURNED TRIP VISITS
We cannot warranty that all the services requested can be done in one visit. If it's determined that we need to come back, then the customer will be informed. There will not be a returned trip fee.

LATE RESCHEDULING DISCLAIMER
You must reschedule within 24 hours before the scheduled date to avoid a Late Cancellation Fee plus $75 plus tax, when applicable by State.

SERVICE CANCELLATION CHARGE DISCLAIMER
You must cancel within 24 hours before the scheduled date to avoid a Late Cancellation Fee plus $75 plus tax, when applicable by State.

NO-SHOW FEE DISCLAIMER
A No-show fee of $75 plus tax, when applicable by State, applies when the customer or their representative fails to show up within 15 minutes of our tech arriving at the service property.

Service Disclaimer. 

RE-KEY SERVICES

The contract holder may be required to pay a service call fee per their home warranty contract. If so, this will be paid before a technician can be dispatched to the service location. All additional services will be paid at the time of service. 

Rekey Special includes a locksmith trip charge to the service location, during which we’ll rekey up to 6 keyholes (including standard* deadbolts & doorknobs less than 30 years old), and provide four copies of the new keys.

Free smoke alarm checks can be requested before the appointment. If a residence contains more than six keyholes, the customer will specify which six keyholes we are to rekey. Additional keyholes can be rekeyed at an additional $18.50/ extra keyhole. 

If a request to rekey all locks into one key is made, be aware that this can only be done if the existing hardware is compatible with each other. 

At Mr. Rekey locksmith, we define a standard residential lock as a Schlage and Kwikset lock. Any other brand outside of Kwikset and Schlage, we cannot guarantee to rekey it. The Rekey Special does not cover the following locks: Gate locks, profile cylinders, high security(i.e., Corbin Russwin), panic devices, commercial locks, “national” locks, Multi-point looking system, Schlage Secure Key locks. Additionally, the Rekey Special does not cover damaged locks, missing keys, locks missing the original key, improperly installed locksets.

All additional services must be requested while the technician is on-site. Any additional services requested after will require an additional trip charge fee.

24 hr cancellation fees

A minimum of 24 hr notice is needed to cancel a job without being charged a cancellation fee (25$).

Free smoke detector checks policy.

Third-party property managers qualify for free smoke checks(using real smoke), only when: Rekey America/Mr. Rekey Locksmith is the EXCLUSIVE vendor in charge of the regular maintenance of the smoke detectors, this includes: replacing smoke alarms older than 10 years old and replacing batteries during each tenant turnover.

 

 When a third-party property manager has their team providing the maintenance on smoke alarms, unfortunately, we must charge for our technician’s time.

 

 The charges are as follows:

 

  • Smoke checks are $14.38
  • Photo documentation(to show the expiration date) is $7.50 per smoke alarm.

WHAT TO EXPECT DURING OUR VISIT?

The rekey special provides you with a locksmith service call to the property during which we’ll rekey up to 6 keyholes (deadbolts & doorknobs only), and make 4 copies of your new keys.

UP TO 6 KEYHOLES?

When rekeying a lock, a locksmith is changing the combination of each cylinder inside of the lock. Some locks have two cylinders, like in the case of a double-sided cylinder, as shown above. There is one cylinder per keyhole.

The rekey special comes with up six keyholes, not six locks.

*If your home has more than six keyholes, every additional keyhole is an extra charge. 

ALL LOCKS IN ONE KEY?

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