is the LEADER in the Industrymakes it easy for Property Managershas the BEST rates in the industryinvented the Rekey Special in 1995is a safe choice, we are licensed!Is BIG, in 15 major cities across the nationis RELIABLEgoes the extra mile to keep their customers happy is simply BETTER than the rest
I’ve used Mr ReKey several times and always had great experiences. Today the guys that were sent were great as usual. They were able to help guide me to better solutions than I had thought would work and actually saved me money in the process. Highly recommend!
15:09 11 Jan 21
Wia Yan Soe
02:52 10 Jan 21
16:52 08 Jan 21
Edward Thomas was my technician and he was very efficient and super friendly. Excellent service!!!
05:05 05 Jan 21
In and out service and the 6 rekey special is not something you can beat!
19:28 04 Jan 21
Edward Thomas, the service manager who re-keyed our doors was fast and very professional!
14:47 31 Dec 20
The service was super fast and Edward was a very sweet, personable man. Quick and efficient!
Ellis L. Myles II
21:20 30 Dec 20
Brad with Mr. Rekey was phenomenal! Professional! Punctual! Brad answered all of my questions and was patient with my many inquiries. I highly recommend him! He completed several rekeys and created keys all within an hour!
04:26 30 Dec 20
19:40 29 Dec 20
17:40 28 Dec 20
Blanca went above and beyond to help me, I needed to get into a rental property and she made it happen during the holidays with no notice.
Antonio del Monaco
22:29 24 Dec 20
13:23 24 Dec 20
Edward T was quick, professional, knowledgeable and informative. Best experience I’ve ever had with a locksmith.I highly recommend Edward and Mr Rekey!
17:01 23 Dec 20
Edward Thomas was wonderful to work with. He was cheerful, informative, and worked quickly. Our problem was fixed in no time. He even went out of his way to make sure our costs were minimized. The work is guaranteed, so we are confident that any further problems will be addressed quickly, if needed. I would recommend him to anyone!
18:30 22 Dec 20
15:53 21 Dec 20
We use Mr. Rekey for all of our lock needs. Edward Thomas and his employees have always been super professional and quick. Great value for the price!
21:16 18 Dec 20
16:27 16 Dec 20
Mr. Edward Thomas was very quick, and explained everything in detail on all the new door locks. He was very professional. I would do business with this company again and I highly recommend Mr. Thomas to do rekey installs any day. Thank You!
01:26 16 Dec 20
He did excellent work and good customer service
14:40 15 Dec 20
Polite, knowledgeable technician! It was a pleasure to work with him.
09:46 15 Dec 20
The technician Edward Thomas was on time, efficient and knowledgeable. It didn’t take him long to rekey existing and install new hardware. I recommend Mr Rekey.
21:21 12 Dec 20
Wow Mark it was awesome! I had four other key companies make appointments and not show up. Only did Mark show up but he called before hand and then sent a message confirmation and was on time.He was quick, efficient and even changed out a lock for me at no extra charge! I would highly recommend Mr Rekey locksmith
16:30 12 Dec 20
20:34 11 Dec 20
Edward ROCKS!! A total professional, very helpful and fast!!! ☺️☺️Update!! December 2020, I had to have the home I'm selling rekeyed, to keep out a contractor that has screamed at me and won't finish jobs at my home...Edward with Mr. Rekey found that the previous contractor had stripped out a screw in my front door knob and replaced a door knob screw with a sheet rock screw in my garage/kitchen door!!! He had to do some creative work to fix the front door screw and that took extra time! He also managed to find a screw that was the proper type for my door knob in the kitchen/garage!! He didn't charge me extra, and even gave me a discount just because I had such a bad experience with that "other contractor"!! Unbelievably great service, and he was again, fast and extremely professional!! I love these guys!!☺️☺️💙💙
19:39 08 Dec 20
Edward Thomas was outstanding in his professionalism and knowledge. Very friendly and I appreciate his time.
Michael did an amazing job! Moved into rental house and needed to have the house brought up to code. He had to drill new deadbolts in three doors and he...
14:44 03 Dec 20
Great, fast service! I would definitely use this company again! Thank you!
17:34 02 Dec 20
The technician, Robert Guerrero, was swift, efficient, and very professional when re-keying my locks. He even came back to change another lock that I had forgotten about despite having a busy schedule. The Customer Service Representative, Jesus, also was very helpful is scheduling a service and getting the technician to come back to re-key another lock.
17:40 01 Dec 20
Edward Thomas with Mr. Rekey came out to rekey our new home we had just moved into. He was prompt, punctual and professional. I have never had such a speedy rekey, Mr. Thomas really knows what he is doing! He was very fast, but very efficient and did quality work. We would call him out again to do work for us for sure. Highly recommend!
17:13 01 Dec 20
Our realtor had Mr Rekey come to our new home as a house-warming gift. Our technician was knowledgeable and efficient.He tested all locks and keys before leaving and we've felt safe and secure knowing that our locks were professionally tooled.I would recommend this business.
01:02 01 Dec 20
Fast and professional service. I will definitely recommend them to all of my clients.
16:02 30 Nov 20
Edward Thomas did an outstanding job at my home. He went above and beyond to ensure his customer service was exemplary! Edward gave tips and guided me through the different techniques and procedures to ensure I don’t have any future issues. Met and surpassed expectations.
12:19 28 Nov 20
They were quick and sent me copies of the keys as requested. Will use them again.
01:06 25 Nov 20
I manage rental properties and often need locks re-keyed, as was recently the case. Edward Thomas of Mr. Rekey has been my technician for the past two instances of service and has been nothing short of efficient, personable and professional. I highly recommend.
22:17 24 Nov 20
02:00 23 Nov 20
Ronnie was our technician and he was phenomenal! He provided a courtesy call when he was on his way and arrived on-time (a little early matter of fact). He was extremely professional and knowledgeable. Ronnie rekeyed all the locks of our new home perfectly and quickly. He also provided advice on ways to improve our doors/locks as they are 2-+ years old. Highly recommend Mr. Rekey and Ronnie! Plan to use them for all future rekey/lock issues.
Ronnie was our technician and he was phenomenal! He provided a courtesy call when he was on his way and arrived on-time (a little early matter of fact)....
00:28 21 Nov 20
Edward Thomas came out to help, he was very courteous, and friendly even in an uncomfortable situation.
17:16 19 Nov 20
Edward Thomas was great, fast, and efficient started right on the job the moment he walked in the door I appreciate the fact he didn’t pull up in sit in his van for extended amount of time like some others companies does.
19:25 18 Nov 20
I worked with a locksmith named mr. Edward thomas. He was very timely and professional. His service and my experience was phenomenal! If you ever need a friendly locksmith request him! He goes above and beyond! Mr. Rekey is blessed to have him!
Ms. Diaz Room Parent
18:44 18 Nov 20
Edward Thomas was super nice, fast and knowledgeable! Highly recommend!!!!Mandie P.
18:27 17 Nov 20
The Richmond VA location:Jacoby at Mr. Rekey is dispatched for the majority of our rekeys at the property management company I work for. He is always on time, checks in if he has questions & is always very helpful. Jacoby also helped with the rekey of my personal home & as usual - did an outstanding job. Thanks Jacoby!!
13:45 17 Nov 20
The service representative arrived at the exact time he said he would, he was very professional, thorough and quick. I will use them again!
Thu Minh Tang
16:42 14 Nov 20
C and D
14:31 14 Nov 20
Clayton from Mr Rekey was an absolute pleasure to deal with. From the time he called me to discuss my request to accommodating a reschedule due to family and finally on the day of service. He was very meticulous about his work, explaining everything to me and his attention to detail was very obvious in the finished job. I would recommend Mr Rekey and Clayton in particular on their exemplary customer service and quality of executing the job!!! Thanks Much
Rekey installed a privacy lock but it was sticking a bit. Without even asking Rekey came back to fix my lock. Thank you!
21:09 12 Nov 20
Edward was great! On time and efficient. Scheduling was very easy.
15:34 10 Nov 20
Our technician, Edward Thomas, was fantastic. He was punctual, professional, and had great product and technical knowledge. I highly recommend him.
17:52 09 Nov 20
The technician Aubrey is excellent. He’s out of the Charlotte office but services a large area.
15:34 05 Nov 20
Brad was very friendly and courteous. He rekeyed my locks and fixed a latch problem. I would highly recommend.
15:44 03 Nov 20
Edward Thomas was the technician that came to my Home. He was friendly, professional, and very fast when it came to the job, he replaced 7 locks in less then 15 minutes. When it came time to pay it was also fast and we had no problems at all. Overall great experience!
18:24 27 Oct 20
22:27 21 Oct 20
Edward Thomas was great today! A big job, great value, very expedient! I highly recommend him and this company!
Mark B. was efficient, professional and courteous. He did a fantastic job in a timely manner. From the moment I placed my initial order with Jon Paul, I was updated and notified of the upcoming appointment. Thank you all at Mr. ReKey. You will always be my Go To Locksmiths.
Everything about your customer service is amazing! I was so surprised yesterday when I received a call minutes after my online service request with First American Home Warranty. Usually I have to wait at least a day before I hear from anyone after initiating a service call request. So, you can imagine how surprised I was when you also said a technician could be at my house within 30 minutes! It's no wonder you have such high ratings and great reviews in the San Antonio and Austin area. Greg arrived shortly and was awesome!! He was friendly and professional and had four locks re-keyed in no time! It's obvious that he knows his stuff and enjoys his work, all while making you feel like an old friend! I will absolutely recommend Mr. Rekey to anyone needing to have their locks rekeyed! You have a great business and Greg is a great asset to your company!
Daniel Lewis came to change our locks and did a great job. He was efficient and checked all the smoke detectors quickly. He was great with my toddlers who usually don't like strangers, but they were laughing as he was talking to them and making funny faces. They loved him! It's great that you have employees like him who are so courteous and respecful.
Daniel Lewis was awesome when he came to our home to rekey our locks. We had to originally reschedule due to actual closing time of our new home, but he was able to accommodate us with no problem at all. He was so sweet and so generous. I will use Mr. Rekey in the future and definitely Daniel Lewis.
Hayden came to my new house to rekey eight locks. Very quickly and efficiently, he was able to put all eight of them on the same key and I am very happy with his service! It was beyond easy. Thank you, Hayden!
I use Mr. Rekey all the time for my rentals as a property manager. I recently was onsite with Ernie and Mike to bring a property up to code. They were very conscientious about price and making sure the job was done properly! I highly recommend.
As a real estate broker/owner in Orlando, I couldn't be happier with my technician, Daniel Lewis of Mr. Rekey. He was quick, has a pleasant personality, did the job right, and cleaned up after his installation of my new locks/rekeying of my old locks so I need only one key for all locks, and was priced competitively. Thanks, Daniel and Mr. Rekey, not only from me, but from many of my Realtor friends in Central Florida that deal with rekeying all the time! Susan Logan, Broker
Awesome! Same day service for residential rekey in Wake Forest (Raleigh, NC area). From customer service to the technician who did the service-very satisfied! Edward Thomas was friendly, extremely fast, and on time! Price didn't change from quote on phone. Made mistake of trying to use different business earlier in day (who's price in person was much higher than estimate given on phone). Highly recommend Mr. Rekey!
Cordell came to the rescue and swiftly re-keyed all of my locks in about 40 minutes. He was very professional and provided a fantastic service. As a REALTOR, I highly recommend Cordell and Mr. Rekey to all of my clients.
Cordell came by today to change our locks for us. He was quick and efficient. I appreciated that he realized I have kids and asked if they were napping before doing the smoke detector test. When I said yes, they are sleeping, but will be awake soon. He said he would wait until the kids were up and work on the locks first. He explained how our new locks worked, ran the smoke detector test and was out in about 30 minutes or so. Thanks Mr. Rekey!
What wonderful, responsible and especially responsible company. Clyde came to my house for rekeying exactly when he was scheduled to come, and I was surprised he was on time. If you ever need to have anything, rekeying or replacing locks which I had both done Mr. Rekey are the people to call. I have been using them probably for 6 years and have never had a problem.
Very pleased with the service received this morning. My technician, Cordell not only provided A+ service, he also was very professional, courteous and prompt. I will definitely refer Mr. Rekey to my friends and family.
Ernie and Mike handled my locksmith needs! Great guys! Ernie called me two days before my appt. date. They were very knowledgable and made sure I was happy before leaving! I will definitely call Mr. Rekey again.