Lockout Disclaimer

At Mr. Rekey Locksmith, a Rekey America Company, we require proof of ownership or residency before opening up your property. Please be ready to show our tech on-site a valid ID, driving license, or a bill with your name on it and the address.

Credit Card information 💳

A Credit Card on File is REQUIRED to dispatch a technician to the property. Your card will NOT be charged at this time.

Disclaimers

At Mr. Rekey, we believe in honest pricing, great service, and expressing appreciation when it feels right.

All of our technicians are paid per job. While tips are never expected, some clients choose to show gratitude when a technician goes above and beyond.


Tips are 100% optional and may be given in cash or through apps like Cash App or Venmo, if the technician provides their information.

To protect your comfort and privacy, our technicians will not initiate or mention tipping during the appointment. The choice is yours—and always appreciated.

Thank you for trusting Mr. Rekey. We’re proud to serve you with care and integrity.
The trip is part of the service once a technician is dispatched to a service location. Mr. Rekey Locksmith, a Rekey America company, has to compensate the technicians for their time and fuel expenses. This is why ALL customers have to pay upfront. If the customer cancels a lockout, the company still has costs related to the work order. Lockout services fees are NON-REFUNDABLE.