Seller’s Special Package

Are the locks 🔑 on your listing easy to open?

Trouble getting into a listing can be a turn-off 😒 to potential buyers.

Seller’s Special Package Request Form

Name *

First

Last

Email *

Phone *

Are you the Seller? or The Listing Agent?

Preferred Method of Contact *

Text Me
Call Me
I don't mind either way.

Can you receive text messages at the phone number provided? *

Let's get some information about the Service Property

Please select what BEST describes your situation *

The service location is a property for sale currently in the market.
The service location is a house I sold, and I am gifting The Rekey Special to the New Homeowners as a closing gift 🎁.
The service location has broken locks that need to be replaced.
I lost the keys! 🫣 - I need keys🔑 to the property.
The service property has multiple keys 🔑. I want all locks in ONE key for simplicity.
The service location is a RENTAL property that I am managing.

Select All That Apply

What is the address of the property you want us to service? *

Do you know the street across the service location or a major landmark near the service location? (Optional)

Gated Community? *

What services would you like us to perform? *

Seller's Special Package includes the Trip fee, Rekey Special, Inspection of all door locks to ensure they operate smoothly, strike plate adjustments as needed, and four (4) key copies. Cost: $129.99 plus tax.
Provide Garage Door Remote(s). Cost: $64.73 plus tax per garage door remote.
Reprogram keypad code. Cost: $25.30 plus tax per keypad code change.
Other, not listed.

**Select All That Apply**

According to the criteria provided below, how would you rate the condition of the service property? *

Brand New - This house is a newly built house.
Excellent - The house is practically new! It shows no apparent signs of being lived in before.
Very Good - The house shows no major flaws; it is apparent that it is not new but well-maintained.
Good - The house has clearly been lived in, yet is still in acceptable living condition. They are light signs of leaks or water damage, lightweight baseboards, and trim cracks.
Poor - The house is old, with leaks or water damage, lightweight baseboard cracks, and trim cracks.

We don't mean to pry, but in most cases, the house's age and condition parallels the condition of the exterior door locks.

Maintenance Limit $ *

A maintenance limit must adequately cover the cost of the work requested.

Anything else we should know beforehand?

Let's get some information about who will receive us during our visit.

Are you planning to Meet us at the Property?

You are NOT required to be present; we can leave the new keys at your requested location, usually in a lockbox. If you don't have one, we can provide one for an additional cost.

Payment Information 💵

Who will be paying for the service(s)? *

If you are requesting the services on behalf of your client, but they will be paying for the services, we can call them to collect their credit card information.

Name on Card *

A Credit Card on File is REQUIRED to dispatch a technician to the property. Your card will NOT be charged at this time.

Card Number *

Expiration *

Security Code *

Billing Address *

Address Line 1

Address Line 2

City

State

Zip Code

Can we save this credit card on file for future use?

Yes.
No, delete this card after processing payment for this work order request.

Disclaimers

Late Cancellation Fee Disclaimer *

By checking this box, I acknowledge I must give at least a 24 hours cancelation notice, and failure to do will result in a Late-Cancellation Fee of $75 plus tax will apply.

You must give at least a 24 hours cancelation notice, and failure to do will result in a Late-Cancellation Fee of $75 plus tax will apply.

Locks that are Worn Out or have Exceeded their Lifespan Disclaimer *

By checking this box, I acknowledge that Mr. Rekey Locksmith, a Rekey America Company, does NOT warranty locks that have exceeded their lifespan or were recommended to be replaced. Subsequent visits will be subject to a Trip Fee of $90 plus tax, when applicable by State, at minimum.

Every mechanical device needs regular maintenance to ensure it continues to work correctly. Door locks are no exception. It's common to believe a door lock will always work. Even hardware store-quality locks can operate for decades, depending on the amount of usage. Lock maintenance is not usually on the occupant's regular maintenance "to-do" lists. Most residential locksmiths agree the average lock's lifespan is about seven (7) years. As with all mechanical items, dirt and grime will enter the door lock; without proper maintenance, the lock will become extremely hard to operate and eventually break. During our service appointment, the technician will inspect and document the condition of the locks. Locks that are "working" but have defects, such as being worn-out, rusted, tarnished, corroded, and difficult to operate, are recommended to be replaced. Mr. Rekey Locksmith, a Rekey America Company, does NOT warranty locks that have exceeded their lifespan or were recommended to be replaced. Subsequent visits will be subject to a Trip Fee of $90 plus tax, when applicable by State, at minimum.

Terms and Conditions *

I acknowledge that I have read and accept the terms and conditions by checking this box.

TERMS AND CONDITIONS

REKEY SPECIAL
Trip charge, four key copies, and up to 6 Keyholes for standard door knobs and deadbolts.
Additional Keyholes can be rekeyed at an additional fee/keyhole.

CYLINDERS ARE NOT INCLUDED IN THE REKEY SPECIAL DISCLAIMER
The Rekey Special does not include Mortise, RIM, Profile cylinders, Patio doors, and overhead cylinders. They can be rekeyed at an additional fee.

LOCKS THAT ARE WORN OUT OR HAVE EXCEEDED THEIR LIFESPAN DISCLAIMER
Every mechanical device needs regular maintenance to ensure it continues to work correctly. Door locks are no exception.
It's common to believe a door lock will always work. Even hardware store-quality locks can operate for decades, depending on the amount of usage. Lock maintenance is not usually on the occupant's regular maintenance "to-do" lists. Most residential locksmiths agree the average lock's lifespan is about seven (7) years. As with all mechanical items, dirt and grime will enter the door lock; without proper maintenance, the lock will become extremely hard to operate and eventually break.
During our service appointment, the technician will inspect and document the condition of the locks. Locks that are "working" but have defects, such as being worn-out, rusted, tarnished, corroded, and difficult to operate, are recommended to be replaced. Mr. Rekey Locksmith, a Rekey America Company, does NOT warranty locks that have exceeded their lifespan or were recommended to be replaced. Subsequent visits will be subject to a Trip Fee of $90 plus tax, when applicable by State, at minimum.

WARRANTY DISCLAIMER
All hardware, labor, and work completed by our Company is guaranteed for 30 days from the completion date except when the locksmith recommends parts to be replaced (repairs and installs), malfunctions due to abuse, vandalism, and other circumstances beyond company control.
Mr. Rekey/ Rekey America must service all warranty requests.
Recalls or Returned services beyond the 30-day warranty will be subject to a Trip Fee of $90 plus tax, when applicable by State, at minimum.
Our 30-day warranty does not apply if the customer, after the end of the service, has modified or manipulated the product or result provided with the help of a third party.
No warranty is provided on parts, hardware, or labor that is affected due to weather conditions, and subsequent visits will be subject to a Trip Fee of $90 plus tax, when applicable by State, at minimum.
No warranty is provided on parts, hardware, or products purchased from external sources other than Mr. Rekey Locksmith, a Rekey America Company.
No warranty is provided on commercial services.

STRIKE PLATE ADJUSTMENTS DISCLAIMER
Strike plate adjustments are part of the property's ongoing maintenance due to weather and foundation problems.
We do NOT warranty strike plate adjustment maintenance at Mr. Rekey Locksmith, a Rekey America Company.
If you encounter issues with the strike plates after our service, we can come back and adjust them, but this service is subject to a trip fee and a strike plate adjustment fee per door.

REPLACED HARDWARE DISCLAIMER
The customer is responsible for requesting to keep old hardware. Our policy is to ALWAYS discard the old hardware for safety purposes unless the customer requests to have us leave it at the service location. Once the tech leaves the job site, there will be NO refunds or trip-backs to return old hardware.

THIRD-PARTY APPROVALS
We do NOT offer refunds for any service we have rendered that was authorized by third parties.

REFUND/ COMPENSATION DISCLAIMER
We do NOT offer refunds for any service we have rendered. We do NOT provide compensation for any service rendered by a third party.

ESTIMATES DISCLAIMER
We do not charge for the estimates, but we do charge for the trip fee.
Our technicians will provide on-site service pricing after assessing the job's difficulty. A service trip fee applies if the customer decides not to contract the service after receiving the quotation from our on-site technician.

PET DISCLAIMER
During the service visit, we will be going in and out of the house, which can provide tempting escape routes for your indoor pets. Mr. Rekey Locksmith, a Rekey America Company, will accept NO responsibility should a pet escape during a service visit. Please know that our technician will only perform work once your pet is secure, for both the safety of our technician and that of your pet.

CUSTOMER MUST KEEP DOORS FREE FROM OBSTRUCTION DISCLAIMER
It is the client's, tenant's, or representative's responsibility to keep the doors free from obstructions, such as furniture and moving boxes.
Mr. Rekey Locksmith, a Rekey America Company, will accept NO responsibility should damage to personal belongings occur while our technician performs the locksmith services requested. To avoid liability, our tech is NOT PERMITTED to assist in clearing obstructions.

CUSTOMER PROVIDED HARDWARE DISCLAIMER
Mr. Rekey Locksmith, a Rekey America Company, does not warranty the hardware the customer provides.
It is the customer's responsibility to inspect their hardware before our arrival.
Our technician will inform you if there are defects with the hardware during installation.
If the hardware isn't working, and a return visit is warranted, the customer must pay for a returned trip.

UNABLE TO OBTAIN APPROVAL FOR WORK NEEDED OR REQUESTED DISCLAIMER
Each client's appointment is very important to us. We take great care to ensure scheduling is handled efficiently. Our technicians have a full schedule each day, and there is not much time between jobs to wait for approvals.
Our team will call and text to obtain approvals for work orders requested from
Third parties. After 15-30 minutes of waiting, our tech has to move on to the next job. We highly suggest providing us with an adequate pre-approved maintenance limit to avoid getting charged a returned trip fee and delaying work orders.

RETURNED TRIP VISITS
We cannot warranty that all the services requested can be done in one visit. If it's determined that we need to come back, then the customer will be informed. There will not be a returned trip fee.

LATE RESCHEDULING DISCLAIMER
You must reschedule within 24 hours before the scheduled date to avoid a Late Cancellation Fee plus $75 plus tax, when applicable by State.

SERVICE CANCELLATION CHARGE DISCLAIMER
You must cancel within 24 hours before the scheduled date to avoid a Late Cancellation Fee plus $75 plus tax, when applicable by State.

NO-SHOW FEE DISCLAIMER
A No-show fee of $75 plus tax, when applicable by State, applies when the customer or their representative fails to show up within 15 minutes of our tech arriving at the service property.

When selling a home, first impressions matter—especially when it comes to access. If it’s difficult to get into the house, it can create a negative impression on potential buyers. This makes them more likely to scrutinize the property for other potential issues. 🏡🔑

Think of it like selling a car with worn-out tires—why list a house with outdated, damaged, or unattractive locks? 🚗💨 The lifespan of a door lock is typically 7-10 years, and worn locks can raise red flags. 🚨

We’re here to help you present the listing in the best possible light. 💡✨

We recommend that you advise the seller to have their door locks evaluated. This simple step offers significant benefits: it ensures smooth access for potential buyers and makes it easier to secure the property as people come and go. 🔒

Mr. Rekey Locksmith, a Rekey America Company, has been partnering with real estate agents since 1995. 🛠️🔐

We’re offering a special Seller’s Package that includes:

✅ Trip fee
✅ Rekey Special**
✅ Inspection of all door locks to ensure they operate smoothly
✅ Adjustment of strike plates (if needed)
✅ 4 key copies 🔑

All for the exclusive price of $129.99 + tax (Retail Price for Rekey Special is usually $169.99 + tax). 💰

Rekeying ensures that any previous keys given to relatives, neighbors, or friends are no longer a concern for potential buyers, giving them peace of mind. 🧘‍♂️

Additional services available:

✅ Replacement of worn-out, rusted, or inoperable locks that have surpassed their lifespan
✅ Keypad reprogramming
✅ Garage door remote reprogramming

We make the process easy:

➡️ Book the service online
➡️ We contact the seller for payment on your behalf 💳
➡️ We handle the rest! 🎉

Let us assist you in making the listing process smoother and more secure. 🔒🛠️

Are the locks 🔑 on your listing easy to open?

Trouble getting into a listing can be a turn-off 😒 to potential buyers.